Our records wouldn't survive a dispute, and I suspect it
Instructions with nothing in writing, notices drafted but never served, photos in phones. I want the exposure counted before the other side counts it.
What's happening?
You already know the shape of the problem, which is why it nags: instructions that live in conversations, notices that were drafted but never quite served, photos sitting in individual phones, agreements sealed with a handshake and nothing else. A dispute reads none of that. It reads paper, and if a claim landed next month, somebody on the other side would go through your jobs asking what is provable, line by line.
Better to ask the question yourself, on your own timetable. The review reads the jobs the way an opponent would: where the record holds, where it is thin, and what the thin patches could cost, ranked by money at risk rather than by tidiness. Counted now, the gaps are a repair list done in ordinary working weeks; counted by the other side, they are a discount applied to your account.
The solution
The exposure counted on your side of the table first.
