We own Microsoft 365 and use a tenth of it

The business already pays, every month, for a stack it uses as an email service and a place to keep spreadsheets. Sitting dark in the same licences: the forms that could replace paper returns, the automations that could move information between documents without anyone typing, the AI assistants built into the tools the team already lives in. The gap is not missing software, it is switched-off software.

That changes the shape of the fix. Nothing new to buy and no new subscription to justify: the work is turning on what is already owned, wiring it to the routines that matter, the capture, the registers, the roll-up, and training the team on the parts that earn their keep, so the licence fee the business already pays starts doing actual work.